We are writing to inform that we are observing stable performance toward the Freedom Mobile and Sasktel networks in Canada, we will keep monitoring the traffic for any changes.
Start Time: 2022-01-27 08:31 UTC End Time: 2022-01-27 12:50 UTC
Please, contact support@sinch.com should you require further information or assistance.
Sincerely, Sinch
Posted Jan 27, 2022 - 13:18 UTC
Update
We are continuing to investigate this issue.
Posted Jan 27, 2022 - 11:01 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing delivery degradation toward the Freedom Mobile Network in Canada. The matter is currently being investigated.
Start Time: 2022-01-27 08:31 UTC
Impact: Clients may experience failed or delayed MT/MO/DRs toward Freedom Mobile - Canada. We appreciate your patience while this is being investigated.
If you have any questions or concerns please do not hesitate to reach out to support@sinch.com
Sincerely, Sinch
Posted Jan 27, 2022 - 09:53 UTC
This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).