Delivery Issue Guatemala - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-09-21 00:17 UTC
Incident End Time: 2025-09-21 02:29 UTC
Posted Sep 21, 2025 - 03:49 UTC

Update

We are continuing to investigate this issue.
Posted Sep 21, 2025 - 01:42 UTC

Investigating

We are currently observing delivery issues in Guatemala - Tigo

Incident Start Time: 2025-09-21 00:17 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 21, 2025 - 00:38 UTC
This incident affected: External Connectivity (SMS - LATAM).