Delivery Issue Philippines - Smart
Incident Report for Sinch
Resolved
This incident has been resolved.

Incident Start Time: 2023-09-20 02:46 UTC
Incident End Time: 2023-09-20 20:43 UTC
Posted Sep 20, 2023 - 21:50 UTC
Update
We are continuing to investigate this issue.
Posted Sep 20, 2023 - 17:13 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Sep 20, 2023 - 15:33 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Sep 20, 2023 - 08:13 UTC
Update
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Sep 20, 2023 - 06:07 UTC
Investigating
We are currently observing delivery issues towards Philippines - Smart

Incident Start Time: 2023-09-20 02:46 UTC

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Sep 20, 2023 - 04:59 UTC
This incident affected: Connectivity by region (SMS - APAC).
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