Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 27, 2023 - 08:01 UTC
Scheduled
Maintenance window: 2023-03-27 - 31 08:00 UTC to 13:00 UTC. (One window per day between 08:00 - 13:00 UTC)
We have a scheduled maintenance related to EU1 and US1 WhatsApp API
Impact: Clients may experience delayed delivery and receipt of WhatsApp messages during the maintenance window. Messages will be queued. The API will have a maximum downtime of 5 minutes during the window.
Description: WhatsApp Business On-Premises API version upgrade. More details in official Meta documentation https://developers.facebook.com/docs/whatsapp/on-premises/changelog . Upgrade is split on smaller batches across two weeks to lower the downtime (approximately few seconds).
Affected endpoints: eu1.whatsapp.api.sinch.com and us1.whatsapp.api.sinch.com
Posted Mar 23, 2023 - 10:16 UTC
This scheduled maintenance affected: Messaging API - EU (WhatsApp) and Messaging API - US (WhatsApp).