Delivery Issue Brazil - SurfTelecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-10-21 18:53 UTC
Incident End Time: 2024-10-21 22:18 UTC
Posted Oct 22, 2024 - 00:50 UTC

Update

We are continuing to investigate this issue.
Posted Oct 21, 2024 - 21:12 UTC

Investigating

We are currently observing delivery issues towards Brazil - SurfTelecom.

Incident Start Time: 2024-10-21 18:53 UTC

Impact: Delayed MT's/Delayed MO's & Late delivery receipts

We will update as soon as we have more information.
Posted Oct 21, 2024 - 19:20 UTC
This incident affected: External Connectivity (SMS - LATAM).