Delivery Issue Congo (DRC) - Orange

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-11-14 14:15 UTC
Incident End Time: 2025-11-16 09:48 UTC
Posted Nov 16, 2025 - 10:31 UTC

Update

We are continuing to investigate this issue.
Posted Nov 15, 2025 - 16:15 UTC

Update

We are continuing to investigate this issue.
Posted Nov 15, 2025 - 07:09 UTC

Update

We are continuing to investigate this issue.
Posted Nov 15, 2025 - 02:23 UTC

Update

We are continuing to investigate this issue.
Posted Nov 15, 2025 - 00:10 UTC

Investigating

We are currently observing delivery issues in Congo (DRC) - Orange.

Incident Start Time: 2025-11-14 14:15 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 14, 2025 - 22:27 UTC
This incident affected: External Connectivity (SMS - EMEA).