Any future use of the test shortcode requires Compliance approval and completion of the updated agreement and terms.
Posted Apr 08, 2026 - 04:37 UTC
Update
We are continuing to investigate this issue.
Posted Apr 06, 2026 - 10:02 UTC
Update
We are continuing to investigate this issue.
Posted Apr 05, 2026 - 09:20 UTC
Update
We are continuing to investigate this issue.
Posted Apr 03, 2026 - 14:33 UTC
Update
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Posted Apr 02, 2026 - 07:13 UTC
Update
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Posted Apr 01, 2026 - 06:46 UTC
Update
We are continuing to investigate this issue.
Posted Mar 31, 2026 - 05:38 UTC
Update
We are continuing to investigate this issue.
Posted Mar 29, 2026 - 20:19 UTC
Update
We are continuing to investigate this issue.
Posted Mar 28, 2026 - 19:02 UTC
Update
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Posted Mar 27, 2026 - 18:27 UTC
Update
We are continuing to investigate this issue.
Posted Mar 26, 2026 - 17:35 UTC
Update
We are continuing to investigate this issue.
Posted Mar 25, 2026 - 14:10 UTC
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We are continuing to investigate this issue.
Posted Mar 25, 2026 - 05:11 UTC
Update
We are continuing to investigate this issue.
Posted Mar 25, 2026 - 00:33 UTC
Update
We are continuing to investigate this issue.
Posted Mar 24, 2026 - 21:58 UTC
Investigating
Dear Client,
We are currently investigating an issue affecting message delivery for US Test Short Code 10907. If you are experiencing impact, please be assured that our team is actively working to resolve the issue and restore normal service as quickly as possible.
Incident Start Time: 2026-03-23 23:29 UTC Impact: Failed MT and MO messages associated with Short Code 10907
We will provide updates as additional information becomes available. If you have any questions, please contact our support team at support@sinch.com
Sincerely, Sinch Support Team
Posted Mar 24, 2026 - 17:01 UTC
This incident affected: External Connectivity (SMS - US - ShortCode).