Delivery Issue Colombia - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-02-06 14:55 UTC
Incident End Time: 2026-02-07 12:22 UTC
Posted Feb 07, 2026 - 12:34 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 07, 2026 - 10:00 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 07, 2026 - 01:24 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 06, 2026 - 19:35 UTC

Monitoring

Network functionality has been restored and we are monitoring the results.
Posted Feb 06, 2026 - 17:27 UTC

Investigating

We are currently observing delivery issues in Colombia - Claro.

Incident Start Time: 2026-02-06 14:55 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 06, 2026 - 16:12 UTC
This incident affected: External Connectivity (SMS - LATAM).
← Current Status Powered by Atlassian Statuspage