Delivery Issue Philippines - Smart

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-12-16 12:32 UTC
Incident End Time: 2023-12-16 18:30 UTC

Posted Dec 16, 2023 - 21:47 UTC

Update

We are continuing to investigate this issue.

Posted Dec 16, 2023 - 17:17 UTC

Update

We are continuing to investigate this issue.

Posted Dec 16, 2023 - 15:04 UTC

Investigating

We are currently observing delivery issues towards Philippines - Smart.

Incident Start Time: 2023-12-16 12:32 UTC

Impact: Delayed/Missing MT's/MO's/Delivery Receipts

We will update as soon as we have more information.

Posted Dec 16, 2023 - 13:54 UTC

This incident affected: External Connectivity (SMS - APAC).