Delivery Issue - Globe Philippines

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-10-23 05:59 UTC
Incident Start Time: 2023-10-24 05:47 UTC

Posted Oct 24, 2023 - 07:17 UTC

Update

We are continuing to investigate this issue.

Posted Oct 24, 2023 - 00:56 UTC

Update

We are continuing to investigate this issue.

Posted Oct 23, 2023 - 16:22 UTC

Update

We are continuing to investigate this issue.

Posted Oct 23, 2023 - 12:05 UTC

Update

We are continuing to investigate this issue.

Posted Oct 23, 2023 - 08:02 UTC

Investigating

We are currently observing delivery issues towards Globe Philippines.

Incident Start Time: 2023-10-23 05:59 UTC
Impact: Delayed MT's, Missing delivery receipts, Late delivery receipts

We will update as soon as we have more information.

Posted Oct 23, 2023 - 06:31 UTC

This incident affected: External Connectivity (SMS - APAC).