Operator Services & Enterprise Messaging | System Maintenance | PCR Number #PSD-9680
Scheduled for May 24, 06:00 - 10:00 UTC
Dear Client,

We will be performing a ticket system maintenance.

Affected system: https://jira.digitalinterconnect.com/servicedesk/customer/portal/

After the upgrade, the URL will be changed to https://tickets.sinch.com and portal users will be required to reset their passwords.

Start time: 2022-05-24 06:00 UTC
Stop time: 2022-05-24 10:00 UTC

Impact: Ticket portal may be unavailable during the maintenance.

Emails to essupport.digitalinterconnect@sinch.com and operatorservices.noc@sinch.com may be delayed.

Please call the support number in case of a high priority issue during the maintenance window.
Posted May 09, 2022 - 20:24 UTC
This scheduled maintenance affects: Sinch DI Services (SMS 365 Enterprise, SMS 365 Operator).