Sinch Maintenance - SSL Certificate Renewal

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Feb 27, 2026 - 12:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 27, 2026 - 09:00 UTC

Update

Dear Client,

We are writing to inform you that the concerned maintenance activity has been postponed to the below mentioned timeframe.

Type: Scheduled Maintenance
Maintenance: SSL Certificate Updates
Start Time: 2026-02-25 09:00 UTC
End Time: 2026-02-25 12:00 UTC
Impact: *.sms.api.sinch.com, *.sms.sdi.sinch.com

New Start Time: 2026-02-27 09:00 UTC
New End Time: 2026-02-27 12:00 UTC


We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.
Posted Feb 24, 2026 - 12:25 UTC

Update

Sinch will be performing a scheduled maintenance to renew the SSL certificate for the Certificate's
*.sms.api.sinch.com
*.sms.sdi.sinch.com

Type: Scheduled Maintenance
Maintenance: SSL Certificate Updates
Start Time: 2026-02-25 09:00 UTC
End Time: 2026-02-25 12:00 UTC
Impact: *.sms.api.sinch.com, *.sms.sdi.sinch.com

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.

As part of this update, please note that the root certificates have also changed. We recommend updating the root certificates as well to ensure continued trust and smooth operation.

Download the certificate files for all the above mentioned certificates here:
https://clxgroup.sharepoint.com/:f:/s/CLX_Support_Anonymous_link/IgD5MQyLGkF0QLRODzh4_6i6AU3W4iuAUHxs-eM89-gMS1c?e=szk5rG
Posted Jan 27, 2026 - 12:12 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Jan 27, 2026 - 12:11 UTC

Update

Sinch will be performing a scheduled maintenance to renew the SSL certificate for the Certificate's
*.sms.api.sinch.com
*.sms.sdi.sinch.com

Type: Scheduled Maintenance
Maintenance: SSL Certificate Updates
Start Time: 2026-02-25 09:00 UTC
End Time: 2026-02-25 12:00 UTC
Impact: *.sms.api.sinch.com, *.sms.sdi.sinch.com

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.

As part of this update, please note that the root certificates have also changed. We recommend updating the root certificates as well to ensure continued trust and smooth operation.

Download the certificate files for all the above mentioned certificates here:
https://clxgroup.sharepoint.com/:f:/s/CLX_Support_Anonymous_link/IgD5MQyLGkF0QLRODzh4_6i6AU3W4iuAUHxs-eM89-gMS1c?e=szk5rG
Posted Jan 25, 2026 - 09:00 UTC

Scheduled

Sinch will be performing a scheduled maintenance to renew the SSL certificate for the Certificate's
*.sms.api.sinch.com
*.sms.sdi.sinch.com

Type: Scheduled Maintenance
Maintenance: SSL Certificate Updates
Start Time: 2026-02-19 09:00 UTC
End Time: 2026-02-19 12:00 UTC
Impact: *.sms.api.sinch.com, *.sms.sdi.sinch.com

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.

As part of this update, please note that the root certificates have also changed. We recommend updating the root certificates as well to ensure continued trust and smooth operation.

Download the certificate files for all the above mentioned certificates here:
https://clxgroup.sharepoint.com/sites/CLX_Support_Anonymous_link/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2FCLX%5FSupport%5FAnonymous%5Flink%2FShared%20Documents%2FTOR%2D4439&p=true&ga=1
Posted Jan 24, 2026 - 10:18 UTC
This scheduled maintenance affected: Messaging APIs (SMPP - EU).