Delivery Issue Brazil - TIM

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-05-17 23:31 UTC

Incident End Time: 2025-05-17 04:49 UTC
Posted May 18, 2025 - 04:58 UTC

Update

We are continuing to investigate this issue.
Posted May 18, 2025 - 02:06 UTC

Investigating

We are currently observing delivery issues towards TIM Brazil.

Incident Start Time: 2025-05-17 23:31 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted May 18, 2025 - 00:23 UTC
This incident affected: External Connectivity (SMS - LATAM).