The queues for MM7 have cleared and we will continue to monitor and update further.
Posted Nov 21, 2021 - 23:09 UTC
Update
We observe that the MM7 queues built within our platform are due to high traffic. The queues are gradually decreasing. We will continue to monitor and update on any progress made.
Posted Nov 21, 2021 - 21:20 UTC
Identified
We observe that the MM7 queues built within our platform are due to high traffic. The queues are gradually decreasing. We will continue to monitor and update on any progress made.
Posted Nov 21, 2021 - 18:42 UTC
Investigating
Ticket Number :: MNOC-35050 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 21 November 2021 16:15 Hrs.