Sinch Service Notifiaction - Network disturbance

Incident Report for Sinch

Resolved

Dear Client,

No impact has been observed since 2021-01-30 02:51 UTC and services have remained stable, as such we are marking this incident resolved.

Incident Start Time: 2021-01-30 01:10 UTC
Incident End Time: 2021-01-30 02:51 UTC

Impact: Clients will have experienced delayed or failed messages towards Turkey operators.

We sincerely apologize for any inconvenience caused during this incident.

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jan 30, 2021 - 03:02 UTC

Investigating

Dear client,

We are writing to inform you that we are investigating an ongoing network disturbance. Further information will follow as it becomes available to us.

Impact: Clients will experience Delayed or Failed messages towards Turkey Operators.

Incident start time: 2021-01-30 01:10 UTC

We appreciate your patience while we are working on this incident.

Please contact support@sinch.com should you require further information or assistance.
Posted Jan 30, 2021 - 01:48 UTC
This incident affected: External Connectivity (SMS - EMEA).