Delivery Issue Bangladesh - Grameenphone

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-07-14 12:20 UTC
Incident End Time: 2022-07-14 13:30 UTC

Posted Jul 14, 2022 - 20:18 UTC

Monitoring

We have got confirmation that the carrier is experiencing issues and is working on fixing the issue.
Also, we can see that the quality has normalized as of 2022-07-14 13:26 UTC

We will continue to monitor for further discrepancies.

Posted Jul 14, 2022 - 13:40 UTC

Update

We are continuing to investigate this issue.

Posted Jul 14, 2022 - 12:57 UTC

Investigating

We are currently observing delivery issues towards Bangladesh - Grameenphone.

Incident Start Time: 2022-07-14 12:20 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jul 14, 2022 - 12:36 UTC

This incident affected: External Connectivity (SMS - APAC).