Service degradation - Analytics on customer dashboard

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Oct 19, 2022 - 08:06 UTC

Monitoring

Impact has been mitigated as of 2022-10-19 07:10 UTC. We are currently monitoring the performance and stability.

Posted Oct 19, 2022 - 07:34 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently facing a service degradation for Analytics on the customer dashboard, Dashboard.sinch.com.

Incident start time: 2022-10-18 23:15 UTC
Incident end time: TBA
Impact: Customers may not be able to use Message Search and Analytics on dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

We appreciate your patience and apologize for any inconvenience during this period.
Please contact support@sinch.com should you require further information or assistance.

Posted Oct 19, 2022 - 06:35 UTC

This incident affected: Dashboard.sinch.com (Analytics).