We are continuing to monitor for any further issues.
Posted Oct 30, 2025 - 18:12 UTC
Monitoring
A fix has been implemented and the failed provisioning attempts will be retried.
We will monitor for any further issues.
Posted Oct 29, 2025 - 15:08 UTC
Identified
The issue has been identified, and a fix has been scheduled to be implemented.
Start time: 2025-10-29 01:00 UTC End time: 2025-10-29 03:00 UTC
Provisioning attempts that have failed during this degradation will be retried once the fix has been implemented.
Posted Oct 28, 2025 - 23:03 UTC
Update
We are continuing to investigate this issue.
Posted Oct 28, 2025 - 20:20 UTC
Update
We are continuing to investigate this issue.
Posted Oct 28, 2025 - 11:21 UTC
Update
We are continuing to investigate this issue.
Posted Oct 28, 2025 - 04:45 UTC
Update
We are continuing to investigate this issue.
Posted Oct 28, 2025 - 02:21 UTC
Investigating
Dear Client,
Sinch is currently experiencing intermittent issues with 10DLC provisioning and deprovisioning events towards one of our carrier partners.
If you experience issues with provisioning during this time, your transaction is being logged and will be addressed programmatically. We appreciate your understanding as we work towards a resolution with our carrier partner to resolve the situation.
We will update as soon as we have more information.
Posted Oct 28, 2025 - 01:03 UTC
This incident affects: Dashboard.sinch.com (Numbers Administration).