Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-07-11 20:07 UTC
Incident End Time: 2024-07-12 01:10 UTC

Posted Jul 12, 2024 - 07:32 UTC

Update

We are continuing to investigate this issue.

Posted Jul 12, 2024 - 01:02 UTC

Update

We are continuing to investigate this issue.

Posted Jul 11, 2024 - 22:05 UTC

Investigating

We are currently observing delivery issues in Brazil - Algar Telecom.

Incident Start Time: 2024-07-11 20:07 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jul 11, 2024 - 20:44 UTC

This incident affected: External Connectivity (SMS - LATAM).