• Support teams verified and found that issue is resolved. • Support teams will continue to monitor the traffic.
Incident Start Date & Time (GMT) : 13 Aug 2021 21:40 Hrs. Incident End Date & Time (GMT) : 13 Aug 2021 22:51 Hrs.
Posted Aug 13, 2021 - 22:51 UTC
Update
We are continuing to investigate this issue.
Posted Aug 13, 2021 - 22:20 UTC
Investigating
*Correction in start time*
Ticket Number :: NA Services:: DI SMS 365
Description :: •Sinch DI Monitoring NOC is currently observing connectivity issue with one of our partners in Mexico. • Some of our customers may observe potential delay in delivery of traffic towards the same. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Potential Delay in delivery DR Notification : Potential Delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 13 Aug 2021 21:40 Hrs.