DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards Bandwidth USA in United States

Incident Report for Sinch

Resolved

Ticket Number :: NA
Services:: DI SMS 365

Description ::
We no longer observe connectivity issue towards Bandwidth USA in United States.

Traffic has been resumed back to normal.

Impact ::
Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Not Impacted
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 10 Feb 2022 08:00 Hrs.
Incident End Date & Time (GMT) : 10 Feb 2022 10:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Feb 10, 2022 - 11:06 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing connectivity issue for Bandwidth USA in United States.
• Our customers may observe potential delay in delivery of traffic towards the same.
• Sinch DI Support team is currently working on high priority to resolve this issue.
• Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not impacted
Extranet : Not impacted

Incident Start Date & Time (GMT) : 10-Feb-2022 08:00 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Feb 10, 2022 - 09:24 UTC