Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-08-09 10:38 UTC
Incident End Time: 2024-08-09 15:23 UTC
Posted Aug 09, 2024 - 18:11 UTC

Update

We are continuing to investigate this issue.
Posted Aug 09, 2024 - 17:23 UTC

Update

We are continuing to investigate this issue.
Posted Aug 09, 2024 - 13:06 UTC

Investigating

We are currently observing delivery issues towards Algar Brazil.

Incident Start Time: 2024-08-09 10:38 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Aug 09, 2024 - 11:57 UTC
This incident affected: External Connectivity (SMS - LATAM).