Delivery Issue Brazil - Claro
Incident Report for Sinch
Resolved
This incident has been resolved

Incident Start Time: 2023-11-15 03:10 UTC
Incident End Time: 2023-11-15 09:20 UTC
Posted Nov 15, 2023 - 16:07 UTC
Update
We are continuing to monitor for any further issues.
Posted Nov 15, 2023 - 08:49 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 15, 2023 - 05:04 UTC
Investigating
We are currently observing delivery issues towards Brazil - Claro.

Incident Start Time: 2023-11-15 03:10 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 15, 2023 - 03:28 UTC
This incident affected: Connectivity by region (SMS - Latin America).