DI MMS 365 (MM7) | Operator Services | Potential delay in delivery of MT and DLR | TT#MNOC-58998

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted May 21, 2025 - 08:05 UTC

Investigating

Ticket Number :: MNOC-58998
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, we are observing queues related to MT and DLR traffic within our platform.
This would potentially cause delay in delivery for MT, DR traffic

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Potential delay in delivery

Incident Start Date & Time (GMT) : 20th May 2025 13:50 hrs GMT

If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

Posted May 20, 2025 - 14:39 UTC

This incident affected: Sinch DI Services (MM7 (MMS 365)).