Whatsapp on-premise degradation

Incident Report for Sinch

Resolved

Meta has informed us that this incident has been resolved.

Incident Start Time: 2023-06-16 19:15 UTC
Incident End Time: 2023-06-16 21:36 UTC

Posted Jun 16, 2023 - 22:43 UTC

Investigating

Meta are currently experiencing impact on-premise causing high error rates on the WhatsApp Consumer & Business API platforms.
The engineers at Meta are aware of the issue and are actively looking to resolve the issue as quickly as possible.

We will provide an update once there is any information available.

Incident Start Time: 2023-06-16 19:15 UTC

Posted Jun 16, 2023 - 20:02 UTC