Delivery Issue Paraguay - Tigo

Incident Report for Sinch

Resolved

This incident is now resolved.

Incident start time: 2026-02-22 04:00 UTC
Incident end time: 2026-02-24 04:22 UTC

If you have any questions, please contact us at support@sinch.com
Posted Feb 24, 2026 - 05:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 24, 2026 - 03:57 UTC

Update

We are continuing to investigate this issue.
Posted Feb 23, 2026 - 23:05 UTC

Update

We are continuing to investigate this issue.
Posted Feb 22, 2026 - 22:00 UTC

Update

We are continuing to investigate this issue.
Posted Feb 22, 2026 - 13:42 UTC

Update

We are continuing to investigate this issue.
Posted Feb 22, 2026 - 09:05 UTC

Update

We are continuing to investigate this issue.
Posted Feb 22, 2026 - 06:07 UTC

Investigating

We are currently observing delivery issues in Paraguay - Tigo.

Incident Start Time: 2026-02-22 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 22, 2026 - 04:34 UTC
This incident affected: External Connectivity (SMS - LATAM).