Delivery Issue Myanmar - Ooredoo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-05-05 03:03 UTC
Incident End Time: 2025-05-05 13:39 UTC

Posted May 05, 2025 - 14:12 UTC

Identified

Degradation has been confirmed on operators end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.

Posted May 05, 2025 - 09:11 UTC

Update

We are continuing to investigate this issue.

Posted May 05, 2025 - 05:35 UTC

Investigating

We are currently observing delivery issues in Myanmar - Ooredoo.

Incident Start Time: 2025-05-05 03:03 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted May 05, 2025 - 03:55 UTC

This incident affected: External Connectivity (SMS - APAC).