Delivery Issue USA - Toll Free Number provider

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-10-03 15:41 UTC

Incident End Time: 2022-10-03 20:40 UTC

Posted Oct 03, 2022 - 23:57 UTC

Investigating

We are informing you that our Toll Free Number Provider is currently observing delivery issues towards the United States.

Incident Start Time: 2022-10-03 15:41 UTC

Impact: Client may experience delayed MT's /Late delivery receipts

We will update as soon as we have more information.

Posted Oct 03, 2022 - 18:04 UTC

This incident affected: External Connectivity (SMS - CA - Toll Free, SMS - US - Toll Free, MMS - US - Toll Free).