Delivery Issue Dominican Republic - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-08-18 00:10 UTC
Incident End Time: 2025-08-18 14:04 UTC
Posted Aug 18, 2025 - 20:26 UTC

Update

We are continuing to investigate this issue.
Posted Aug 18, 2025 - 11:18 UTC

Update

We are continuing to investigate this issue.
Posted Aug 18, 2025 - 05:03 UTC

Update

We are continuing to investigate this issue.
Posted Aug 18, 2025 - 02:01 UTC

Investigating

We are currently observing delivery issues in Dominican Republic - Claro.

Incident Start Time: 2025-08-18 00:10 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
Posted Aug 18, 2025 - 00:41 UTC
This incident affected: External Connectivity (SMS - LATAM).