DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone Egypt

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Mar 30, 2022 - 18:22 UTC

Monitoring

The issue is identified and we are monitoring for further improvements.

Posted Mar 30, 2022 - 18:01 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
• Sinch DI Monitoring NOC is currently observing delay in delivery towards Vodafone Egypt.
• Some of our customers may observe potential delay in delivery of MT, MO and DLR traffic towards Vodafone Egypt.
• Support team is currently working on high priority to resolve this issue.
• Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery.
Mobile Originated (MO) Traffic: Potential delay in delivery.
DR Notification : Potential delay in delivery.
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 30 March 2022 13:00 Hrs

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Mar 30, 2022 - 13:38 UTC