Sinch Internal Maintenance - SSL Certificate Update

Scheduled for Jun 10, 08:00 - 09:00 UTC

Scheduled

Sinch will be performing a scheduled maintenance to replace the SSL certificate for Sinch E3 API during the times specified below.

Type: Scheduled Maintenance

Maintenance: SSL Certificate Updates

Start Time: 2025-06-10 08:00 UTC
End Time: 2025-06-10 09:00 UTC

Impact: Clients connecting to the Sinch E3 endpoints below via the SSL secure port will fail if the client SSL application does not have the updated SSL certificate preloaded in its SSL trust store for a seamless SSL certificate switchover.

*.mad.api.sinch.com
e3.mad.api.sinch.com

Download the updated SSL Certificates and roots files here:

*.mad.api.sinch.com
https://clxgroup.sharepoint.com/:t:/s/CLX_Support_Anonymous_link/EcwTThWeW-NPnvGcZDNKLwMB6Jp2SimU6JpeddMjVrcFJQ?e=p5gYUR

Please note that the link expires on 15-06-2025 at which point it will no longer be accessible.

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.

Please contact support@sinch.com should you require further information or assistance.

Posted May 27, 2025 - 06:51 UTC

This scheduled maintenance affects: Migrated APIs (E3 (Dialogue)).