Flashcall Degradation - Iran
Incident Report for Sinch
Resolved
Due to the political situation in Iran and the sanctions that apply there, there is significant disruption to the voice ecosystem and we are unable to offer Flash Call services at present.
Posted Aug 07, 2024 - 09:02 UTC
Update
We are continuing to investigate this issue.
Posted Aug 06, 2024 - 05:09 UTC
Update
We are continuing to investigate this issue.
Posted Aug 05, 2024 - 03:07 UTC
Update
We are continuing to investigate this issue.
Posted Aug 04, 2024 - 02:00 UTC
Update
We are continuing to investigate this issue.
Posted Aug 03, 2024 - 01:05 UTC
Update
We are continuing to investigate this issue.
Posted Aug 02, 2024 - 00:03 UTC
Update
We are continuing to investigate this issue.
Posted Jul 31, 2024 - 23:08 UTC
Update
We are continuing to investigate this issue.
Posted Jul 30, 2024 - 22:01 UTC
Update
We are continuing to investigate this issue.
Posted Jul 29, 2024 - 21:04 UTC
Update
We are continuing to investigate this issue.
Posted Jul 28, 2024 - 20:02 UTC
Update
We are continuing to investigate this issue.
Posted Jul 27, 2024 - 17:04 UTC
Update
We are continuing to investigate this issue.
Posted Jul 26, 2024 - 16:07 UTC
Update
We are continuing to investigate this issue.
Posted Jul 25, 2024 - 15:49 UTC
Update
We are continuing to investigate this issue.
Posted Jul 24, 2024 - 15:19 UTC
Update
We are continuing to investigate this issue.
Posted Jul 23, 2024 - 14:16 UTC
Update
We are continuing to investigate this issue.
Posted Jul 23, 2024 - 05:09 UTC
Update
We are continuing to investigate this issue.
Posted Jul 23, 2024 - 00:07 UTC
Update
We are continuing to investigate this issue.
Posted Jul 22, 2024 - 21:07 UTC
Investigating
Dear Client,

We are writing to inform you that we are currently observing performance degradation affecting our Flashcall Service towards Iran.

Incident Start Time: 2024-07-22 16:15 UTC

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please, contact support@sinch.com should you require further information or assistance.
Posted Jul 22, 2024 - 19:35 UTC
This incident affected: Verification (Flash Call Verification).