Delivery Issue Canada - ISP Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-03-18 09:33 UTC
Incident End Time: 2025-03-18 10:19 UTC

Posted Mar 18, 2025 - 12:10 UTC

Investigating

We are currently observing delivery issues in Canada - ISP Telecom.

Incident Start Time: 2025-03-18 09:33 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Mar 18, 2025 - 09:54 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).