Delivery Issue United Kingdom - Vodafone UK

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-10-13 13:58 UTC
Incident End Time: 2025-10-13 17:53 UTC

Posted Oct 13, 2025 - 23:10 UTC

Monitoring

We can observe that service has been restored, we will continue to monitor for further issues.

Posted Oct 13, 2025 - 18:05 UTC

Update

We are continuing to investigate this issue.

Posted Oct 13, 2025 - 15:18 UTC

Investigating

We are currently observing delivery issues in United Kingdom - Vodafone UK.

Incident Start Time: 2025-10-13 13:58 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Oct 13, 2025 - 14:13 UTC

This incident affected: External Connectivity (SMS - EMEA).