Planned Maintenance - RTC Platform Database

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted May 05, 2020 - 22:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 05, 2020 - 18:00 UTC

Scheduled

Dear Customer,

We are writing to inform you that we have scheduled a service maintenance on our RTC platform. Please see details below and get back to us if you have any questions or concerns. Thank you.

What: Database Maintenance
Type (emergency/planned): planned
Schedule (start-end): 2020-05-05, 18:00 - 22:30 UTC

Impact: On-prem (EUC -1) calling and SMS services
Assessed risk level: Med

Best regards,
The Sinch Team.

Posted Apr 29, 2020 - 17:24 UTC

This scheduled maintenance affected: Voice (Data Calling, Phone Calling (PSTN), Video Calling, SIP Trunk).