We can observe that the Analytics and Message Search service has been restored.
Posted Nov 25, 2023 - 18:34 UTC
Update
We are continuing to investigate this issue.
Posted Nov 25, 2023 - 11:02 UTC
Update
We are continuing to investigate this issue.
Posted Nov 25, 2023 - 02:10 UTC
Update
We are continuing to investigate this issue.
Posted Nov 24, 2023 - 21:11 UTC
Update
We are continuing to investigate this issue.
Posted Nov 24, 2023 - 18:00 UTC
Investigating
We are writing to inform you that we are currently experiencing a service degradation for the Analytics and Message Search components on the Customer Dashboard.
Impact: Customers may not be able to see data when using Message Search and Analytics on dashboard.sinch.com
Our engineers are working to restore service as soon as possible.
We appreciate your patience and apologize for any inconvenience during this period.
Posted Nov 24, 2023 - 16:43 UTC
This incident affected: Dashboard.sinch.com (Analytics).