Delivery Issue Pakistan - Jazz

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you that the delivery issue towards Jazz Pakistan has been resolved.

Incident start time: 2021-03-13 19:03 UTC
Incident end time: 2021-03-14 08:00 UTC

We sincerely apologize for any inconvenience caused during this incident.

Please, contact support@sinch.com should you require further information or assistance.
Posted Mar 14, 2021 - 09:21 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing delivery issues towards Jazz - Pakistan.
We are working with the operator to resolve the issue.

Incident Start Time: 2021-03-13 19:03UTC
Incident End Time: TBA

Impact: Clients may observe delayed or failed MTs towards Jazz - Pakistan.

We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Mar 13, 2021 - 19:51 UTC
This incident affected: External Connectivity (SMS - APAC).