Operator Services & Enterprise Messaging | System Maintenance | PCR Number #PSD-9680

Scheduled Maintenance Report for Sinch

Completed

***RESCHEDULED****

Dear Client,

The scheduled maintenance on 21st April 2022 has been rescheduled.
We will announce new date once finalized.

We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.

Posted Apr 20, 2022 - 16:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Apr 06, 2022 - 18:00 UTC

Scheduled

Dear Client,

We will be performing a ticket system maintenance.

Affected system: https://jira.digitalinterconnect.com/servicedesk/customer/portal/

After the upgrade, the URL will be changed to https://tickets.sinch.com and portal users will be required to reset their passwords.

Start time: 2022-04-21 06:00 UTC
Stop time: 2022-04-21 10:00 UTC

Impact: Ticket portal may be unavailable during the maintenance.

Emails to essupport.digitalinterconnect@sinch.com and operatorservices.noc@sinch.com may be delayed.

Please call the support number in case of a high priority issue during the maintenance window.

Posted Apr 02, 2022 - 01:16 UTC

This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW).