Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-07-25 01:46 UTC
Incident End Time: 2026-07-25 04:57 UTC
Posted Jul 25, 2026 - 06:27 UTC

Update

We are continuing to investigate this issue.
Posted Jul 25, 2026 - 03:31 UTC

Investigating

We are currently observing delivery issues in Brazil - Claro.

Incident Start Time: 2026-07-25 01:46 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 25, 2026 - 02:25 UTC
This incident affected: External Connectivity (SMS - LATAM).