Delivery Issue United States - Google Voice

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-09-26 22:11 UTC
Incident End Time: 2025-09-27 23:21 UTC

Posted Sep 28, 2025 - 01:03 UTC

Update

We are continuing to investigate this issue.

Posted Sep 27, 2025 - 20:31 UTC

Update

We are continuing to investigate this issue.

Posted Sep 27, 2025 - 09:05 UTC

Update

We are continuing to investigate this issue.

Posted Sep 27, 2025 - 03:04 UTC

Update

We are continuing to investigate this issue.

Posted Sep 27, 2025 - 00:01 UTC

Investigating

We are currently observing delivery issues with Google Voice United States.

Incident Start Time: 2025-09-26 22:11 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Sep 26, 2025 - 22:46 UTC

This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).