Delivery Issue US and Canada Toll-Free number provider

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2022-07-15 02:45 UTC.
Incident Restoration Time: 2022-07-15 04:37 UTC.
Incident Resolved Time: 2022-07-15 04:46 UTC.
Posted Jul 15, 2022 - 07:38 UTC

Investigating

We are currently observing that our Toll-Free number provider is experiencing delivery issues towards the US and Canada.

Incident Start Time: 2022-07-15 02:45 UTC.

Impact: Clients may observe delayed/failed deliveries for toll-free numbers towards the US and Canada.

We will update as soon as we have more information.
Posted Jul 15, 2022 - 03:26 UTC
This incident affected: External Connectivity (SMS - CA - Toll Free, SMS - US - Toll Free).