Delivery Issue Sierra Leone - Africell

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-03-18 00:00 UTC
Incident End Time: 2024-03-24 05:13 UTC

Posted Mar 24, 2024 - 12:05 UTC

Update

We are continuing to investigate this issue.

Posted Mar 23, 2024 - 11:43 UTC

Update

We are continuing to investigate this issue.

Posted Mar 21, 2024 - 11:02 UTC

Update

We are continuing to investigate this issue.

Posted Mar 20, 2024 - 10:17 UTC

Update

We are continuing to investigate this issue.

Posted Mar 19, 2024 - 09:04 UTC

Update

We are continuing to investigate this issue.

Posted Mar 18, 2024 - 23:09 UTC

Update

We are continuing to investigate this issue.

Posted Mar 18, 2024 - 14:11 UTC

Update

We are continuing to investigate this issue.

Posted Mar 18, 2024 - 11:08 UTC

Investigating

We are currently observing delivery issues towards Sierra Leone - Africell

Incident Start Time: 2024-03-18 00:00 UTC
Impact: Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Mar 18, 2024 - 09:47 UTC

This incident affected: External Connectivity (SMS - EMEA).