DI MO/DR and Operator gateway services | TLS certificate renewal || PCR Number # PCRSDI-10391
Scheduled Maintenance Report for Sinch
Completed
Dear client,

The maintenance activity has been completed successfully.

If you have any questions or concerns, please contact your Account Manager, or send an email to essupport.digitalinterconnect@sinch.com.
Posted Apr 04, 2023 - 06:44 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 04, 2023 - 06:00 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 04, 2023 - 01:14 UTC
Scheduled
Scheduled

Start Date and Time: 04 April 2023 06:00 UTC
End Date and Time : 04 April 2023 10:00 UTC

Description:
The TLS certificate issued to the “sapmobileservices.com” and “sapdigitalinterconnect.com” domains will expire on the 7th of April ‘23. This certificate is used for the following services.

1. MO/DR Services of our HTTP input gateway Service in FR1
• sms-eu2.sapdigitalinterconnect.com
• sms-pp.sapmobileservices.com
• sms-eu3.sapdigitalinterconnect.com
• sms-lp.sapmobileservices.com
• smss-eu3.sapdigitalinterconnect.com
• sms2w-eu2.sapdigitalinterconnect.com
• sms2w-pp.sapmobileservices.com
• sms2w-eu2.sapdigitalinterconnect.com
• smss-eu2.sapdigitalinterconnect.com

2. Operator Gateway Services
• opr-eu2.sapdigitalinterconnect.com (178.248.228.134)
• opr-pp.sapmobileservices.com (178.248.228.134)

We will be deploying the renewed certificates on the 04-Apr-23 - 06:00 UTC for the services listed above.

Action required: Customers who use these services are advised to download and add the renewed TLS certificate into their certificate stores.

The renewed certificate for the “sapmobileservices.com” domain can be downloaded from the link given below and is valid from the 7th of Mar ‘23, to 7th of Apr ‘24.

https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-Certificate-For-Sinch-Digital-Interconnect-customers/ta-p/11210

The renewed certificate for the “sapdigitalinterconnect.com” domain can be downloaded from the link given below and is valid from the 7th of Mar ‘23, to 7th of Apr ‘24.

https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-Certificate-For-Sinch-Digital-Interconnect-customers/ta-p/11211

Impact: Client applications connecting to the services listed above via TLS secured ports will fail if renewed TLS certificate is not added to their certificate store or if they do not auto-accept new certificates.

If you have any questions or concerns, please contact your Account Manager, or send an email to essupport.digitalinterconnect@sinch.com.
Posted Mar 16, 2023 - 13:20 UTC