Delivery Issue Colombia - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-03-11 05:05 UTC
Incident Start Time: 2025-03-11 08:53 UTC
Posted Mar 11, 2025 - 10:03 UTC

Update

We are continuing to investigate this issue.
Posted Mar 11, 2025 - 07:02 UTC

Investigating

We are currently observing delivery issues in Colombia - Claro.

Incident Start Time: 2025-03-11 05:05 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 11, 2025 - 05:49 UTC
This incident affected: External Connectivity (SMS - LATAM).