Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-10-25 13:40 UTC
Incident End Time: 2023-10-27 21:40 UTC
Posted Oct 27, 2023 - 23:39 UTC

Update

We are continuing to investigate this issue.
Posted Oct 27, 2023 - 17:16 UTC

Update

We are continuing to investigate this issue.
Posted Oct 26, 2023 - 16:04 UTC

Update

We are continuing to investigate this issue.
Posted Oct 26, 2023 - 07:16 UTC

Update

We are continuing to investigate this issue.
Posted Oct 26, 2023 - 02:34 UTC

Update

We are continuing to investigate this issue.
Posted Oct 26, 2023 - 00:03 UTC

Investigating

We are currently observing delivery issues towards Brazil - Claro.

Incident Start Time: 2023-10-25 13:40 UTC

Impact: Failed MT's/Delayed MT's/Delayed MO's/Late delivery receipts

We will update as soon as we have more information.
Posted Oct 25, 2023 - 22:39 UTC
This incident affected: External Connectivity (SMS - LATAM).