Delivery Issue Denmark - Nuuday

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-12-18 14:48 UTC
Incident End Time: 2025-12-18 20:05 UTC

Posted Dec 18, 2025 - 21:52 UTC

Update

We are continuing to investigate this issue.

Posted Dec 18, 2025 - 19:13 UTC

Investigating

We are currently observing delivery issues in Denmark - Nuuday.

Incident Start Time: 2025-12-18 14:48 UTC
Impact: Failed/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Dec 18, 2025 - 16:04 UTC

This incident affected: External Connectivity (SMS - EMEA).