Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time 2025-03-24 11:34 UTC
Incident End Time 2025-03-25 01:11 UTC
Posted Mar 25, 2025 - 02:09 UTC

Update

We are continuing to investigate this issue.
Posted Mar 24, 2025 - 21:10 UTC

Update

We are continuing to investigate this issue.
Posted Mar 24, 2025 - 17:02 UTC

Investigating

We are currently observing delivery issues in Brazil - Claro.

Incident Start Time 2025-03-24 11:34 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 24, 2025 - 14:39 UTC
This incident affected: External Connectivity (SMS - LATAM).