A fix has been implemented and we are observing stable performance towards T-Mobile US, we will keep monitoring traffic for any changes.
Start Time: 2021-11-26 16:01 UTC End time: 2021-11-26 17:31 UTC
Please, contact support@sinch.com should you require further information or assistance.
Posted Nov 26, 2021 - 18:00 UTC
Investigating
Dear Client,
We are writing to inform that we are observing delivery issues towards T-Mobile US.
Start Time: 2021-11-26 16:01 UTC.
Impact: Clients may experience MT delays for longcode, shortcode, 10DLC and Toll Free messages towards the T-Mobile US network.
We appreciate your patience and apologize for any inconvenience experienced while we worked on the issue. In case you need further information, please contact technical support at support@sinch.com.
Sincerely, Sinch
Posted Nov 26, 2021 - 17:06 UTC
This incident affected: External Connectivity (SMS - US - ShortCode).