Delivery Issue Claro - Dominican Republic

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-02-09 09:00 UTC.
Incident End Time: 2025-02-09 19:20 UTC.

Posted Feb 09, 2025 - 21:01 UTC

Update

We are continuing to investigate this issue.

Posted Feb 09, 2025 - 16:01 UTC

Update

We are continuing to investigate this issue.

Posted Feb 09, 2025 - 13:09 UTC

Investigating

We are currently observing delivery issues in Claro - Dominican Republic.

Incident Start Time: 2025-02-09 09:00 UTC.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Feb 09, 2025 - 11:40 UTC

This incident affected: External Connectivity (SMS - LATAM).