Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-02-26 12:00 UTC

Incident End Time: 2024-02-27 03:14 UTC
Posted Feb 27, 2024 - 09:50 UTC

Update

We are continuing to investigate this issue.
Posted Feb 27, 2024 - 01:14 UTC

Update

We are continuing to investigate this issue.
Posted Feb 26, 2024 - 20:03 UTC

Update

We are continuing to investigate this issue.
Posted Feb 26, 2024 - 17:31 UTC

Investigating

We are currently observing delivery issues towards Brazil - Claro.

Incident Start Time: 2024-02-26 12:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 26, 2024 - 13:50 UTC
This incident affected: External Connectivity (SMS - LATAM).